Return Policy

If for any reason you are not completely satisfied with your purchase, please return it to us within 7 days of receipt, following the returns procedure below.

*Please contact us as soon as possible within those 6 days, using the ‘contact us’ button on the website. Include your name, order number, items you wish to return for a refund, or items you wish to exchange. We will send you an email authorizing the return. We will provide you with RA (return authorization) number that must be written legibly on the outer carton the goods are returned in.

*Write our address clearly on the front and your own name and address clearly on the back of the parcel.

*All items must be returned in their original condition, in their original packaging, and with all original tags still attached. We cannot refund or exchange items that have been worn, used, washed, assembled, have their tags removed, or the packaging damaged. In such a case we will not be able to offer you a refund or an exchange, and the items will be returned back to you at your cost.

The return address is :

FEDERAL MOTO
c/o Kyle Nichols
130 Broadway Blvd #150
Sherwood Park, AB T8H 2A3

*Send the package using a tracked service. You are responsible for the costs of returning/exchanging an item.

*Keep your proof of postage until we have received and processed your return. Claims for lost or damaged returns parcels will not be accepted. The return parcel is your responsibility until we have received it and have signed for it.

*We try to process returns as quickly as possible, but please allow up to 28 days.

*Subject to all returned item conditions being met (see above) we will return your money via Paypal.